SALES TERMS & CONDITIONS


Thank you for your interest in my creation. Below are the sales terms and conditions.

International orders welcome. Payment via Paypal only. Postage by Fedex International Priorty.

Cash on delivery for all Singapore sales pertaining to existing jewelries on the website.

Selection of ready-cut gems. All gems are subject to availability. To reserve, a 30% partially refundable deposit is required. Payment is accepted via local bank transfer/paypal. Meet up/ certifications can be arranged thereafter.

Should you be satisfied with the gem, the 70% balance is then required and the sales is completed.

In scenario, should you NOT be satisfied with the gem upon viewing. SGD120 will be deducted from the initial 30% paid for shipping/return/ insurance and handling. The remaining balance will then be refunded in cash.

For custom order of jewelries/ custom cut stone. Production will commenced upon confirmation of design. Prior to production, 30% of the total cost is required upfront. 70% balance is required upon completion by cash payment or immediate bank transfer only.

There will be NO refund of the 30% initial payment for all custom made jewelry/ custom cut stone. Partial refund of initial payment is only applicable to selection of ready-cut gems.

Hope that we can clarify all terms and have a pleasant transaction.

Feel free to drop me an email should your requires additional information. Thank you.

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